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TopicKindle wifi scanning shows no results

  • Wed 14th Feb 2018 - 8:07am

    Hello Friends,

    The kindle is just sitting here scanning and showing 0 results, even when sat immediately by the main router on our network. I fear the kindle Wifi chip is faulty, as even manually entering all the information is not working either. Please suggest me

    Thanks

  • Wed 14th Feb 2018 - 9:34am

    Hi,

    First thing is to try rebooting your router. That is very often all that is needed.

    Also try rebooting the Kindle, by pressing/sliding the power switch and hold it in place for 20 to 30 seconds before releasing it, then wait for it to reboot itself.

    Also, you should visit somewhere like a McDonalds and try and see if it will find & connect to the wi-fi in there.

     

    www Kindle Com Support | Kindle Help | Manage My Kindle Account

  • Wed 14th Feb 2018 - 11:47am

    Hi,

    Thanks for giving valuable solution . All giving solution are working good and my problem is solve out. Thanks friends your's knowledge help me. 

    Kindle Com Support | Manage My Kindle

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